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Avaya Tenovis

These instructions help you configure your Avaya Tenovis phone system to work with TIM Plus. Contact your system maintainer if you are not familiar with the configuration of your PBX.

Support files​

Ensure the following support files exist in the /config/ folder of the TIM Plus application:

Avaya Tenovis Integral.TDS
Avaya Tenovis Integral.TDT

Contents​

Configuring the SMDR output​

info

You may need to purchase a license to enable SMDR on this PBX. Please speak to your system maintainer if you are unsure.

For specific information about the output and configuration of the SMDR data of your Avaya Tenovis phone system, please contact your system maintainer.

Installing NetPBX​

The Avaya Tenovis outputs its SMDR data via a serial connection. To collect the data from the serial port and send it to TIM Plus, you first need to install the NetPBX software. For setup instructions, click on the link below:

Install and configure NetPBX

Configuring TIM Plus​

Follow the steps below to configure TIM Plus to connect to your Avaya Tenovis:

  1. Click on the Directory tab.
  2. If you don't have a site set up, press Add and select PBX from the drop-down menu. In the dialogue window, name your site and then select Add.

TIM Plus PBX Connection Properties

  1. In the Site Properties window, select Avaya Tenovis Integral from the PBX model drop-down list.
  2. In the Connection method field, select No connection required from the drop-down list.
  3. Click on the Save button to apply the settings.